The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Turkish Buffet!
“The Turkish restaurant's buffet was exceptional, offering a great variety of flavorful dishes that added an authentic touch to our stay.” view full review
Great Spa Experience!
“The spa provided a relaxing atmosphere, and although small, it had all the amenities needed for a rejuvenating experience.” view full review
Comfortable Rooms!
“My room was incredibly comfortable, making it easy to unwind and enjoy a restful night’s sleep during my stay.” view full review
General
No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
ATM/Cash machine
Hairdresser
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Hiking
Horseback riding
Cycling
Tennis court
Golf course
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Children's pool
Children's play area
Spa & Leisure
Indoor swimming pool
Sun loungers
Sun terrace
Garden area
BBQ facilities
Spa & wellness centre
Sauna
Turkish bath
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
181 Zheltoksan Street,
Almaty,
Kazakhstan,
050013,
Almaty City
Map view
181 Zheltoksan Street,
Almaty,
Kazakhstan,
050013,
Almaty City
City landmarks
Museum
Central State Museum of Kazakhstan
820 m
Stadium
Almaty Central Stadium
2.4
km
Garden
Botanical Garden
2.4
km
Museum
The Museum of Arts of the Republic of Kazakhstan
2.3
km
Republic Square
1.3
km
Abai Sq.
Monument to Abai Qunanbaiuli
1.6
km
Event hall
Republic Palace
2.2
km
Satpaev St
Golden Warrior Monument
1.1
km
Shopping Area
Dostyk Plaza
1.4
km
Shevchenko
Archeology Museum
1.5
km
Museum
Museum of the History of Alma-Ata
1.5
km
Church
Ascension Cathedral
2.8
km
Zhambyla 96/59
Nedelka Project
1.7
km
117 Tulebaeva Street
Kunayev Museum
1.9
km
Tolebaev St 187,Tolebay St
M. Auezov's House Museum
1.1
km
Zheltoksan 137
Museum of Broken Hearts
1.2
km
Respublika alany
Monument of Independence
1.3
km
Zheltoksan St 179
Park Of The Foundaton Of The First President Of The Republic Of Kazakhstan
1.3
km
Bogenbai Batyra St.
Government House of Kazakh Soviet Socialist Republic
1.9
km
Shevchenko St.
Monument to Chokan Valikhanov
1.4
km
Бартольда 42
Almaty Tower
3.0
km
Kabanbai Batyr St 132
Almaty Museum
1.5
km
28
The Museum Of Rare Books
1.5
km
Panfilov street
Panfilov Street Promenade
1.5
km
Library
Central Scientific Library
1.5
km
Almaty 050000
Muzey Prirody
1.6
km
Church
St Nicholas Cathedral
2.8
km
б
Kok Tobe park
2.1
km
Musrepov St
Aya Fantasy World
2.7
km
Nearby
Mahatma Gandhi Street 10
Park
450 m
Restaurants
Bosphorus Restaurant
140 m
Zheltoksan 181 181
Ziyafet Steak House
410 m
Zheltoksan St.
Coffeemania
630 m
Respubliki Sq.
Dublin
850 m
Bayseitovoy Kulyash 45
Sumo San
1.1
km
159 Baitursynov St
Leo's Cafe & Terrace
930 m
Nazarbayeva
Coffeeroom & Trattoria
990 m
Furmanova 220
Mamamia
1.3
km
Al-Farabi Ave.
Line Brew Almaty
1.1
km
Furmanova 187A corner Abay Street
Krasnodarskiy Paren
1.1
km
Abaya ave.
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Convenient Location
Exceptional Dining
Room Service
Early Check-in
7.4/10
Very good
Rooms
7.7
Location
7.9
Service
7.4
Dining
7.2
Guest reviews
7.4/10
based on 10 reviews
8.8
8.8/10 based on 232 reviews
John
United States,
June
2024
8.6/10
I had a relaxing stay at the hotel. The rooms were clean and spacious, making it perfect for both work and leisure. The staff were very helpful and friendly. However, the location, while not exactly in the center, was still convenient and well-connected to key attractions.
Rooms
9.0
The rooms were clean, comfortable, and spacious, with a large living area separate from the bedroom and a large toilet.
Service
8.0
The staff were polite and good to everyone, and they were very helpful when there was an issue with noise from a neighboring room.
Location
8.0
The hotel is not exactly in the center, but it's only a 20-minute walk to restaurants, museums, and other attractions.
Dining
9.0
The dining options were great, with a variety of choices including sushi and excellent prices.
Facilities
9.0
The facilities were modern and well-maintained, ensuring a comfortable stay for guests.
Walter
United States,
March
2024
7.8/10
The hotel is well-located in a good area of town, offering comfortable rooms with a separate living area. While the rooms showed signs of wear and occasionally smelled like cigarettes, they were quite spacious. The service was exceptional with helpful and friendly staff, while the dining experience varied from average to exceptional. The location, though not central, was convenient and within walking distance to various amenities.
Rooms
7.0
The rooms, although showing signs of wear and occasional cigarette smells, were quite comfortable with a large living area and spacious toilet.
Service
9.0
The staff were kind, lovely, and provided full pots of tea or coffee, catering well to jet-lagged travelers.
Location
8.0
The hotel is well-located in a good area of town, though not in the center, it is within walking distance to restaurants and main roads.
Dining
7.0
The dining varied from average to exceptional, providing a great selection of food with some dishes falling short of expectations.
Facilities
8.0
The hotel offered a clean, friendly, and safe facility with all the necessary services available on-site.
Thomas
United Kingdom,
February
2024
8.2/10
The hotel offers modern and spacious rooms that smell clean and pleasant, located in the upper floors. However, some areas look a little tired, with the shower over the bath possibly indicating the last refurbishment. The service encountered here is professional and welcoming, with convenient arrangements with taxi drivers for transportation needs. The hotel's location near the older center of town provides easy access to coffee shops and restaurants, despite feeling a bit outdated in design. The dining options are above average, offering a great selection of quality food. Overall, while the facilities are commendable, there are areas that could benefit from updating.
Rooms
8.0
The rooms are nice, modern, and spacious, with a pleasant clean smell.
Service
9.0
The service was welcoming and helpful, with professionals attending to needs efficiently.
Location
8.5
The hotel is near the older center of town, offering easy access to coffee shops and eateries.
Dining
9.0
The dining experience was exceptional in taste, variety, and value, particularly with room service options.
Facilities
7.0
The facilities provided are satisfactory, though some areas appear a little tired and could use refurbishment.
Luke
United Kingdom,
November
2023
7.2/10
I had a pleasant stay at the hotel. The rooms were clean and the A/C worked well, although they seemed a bit dated with showers over the bath. The service was courteous overall, but some staff members seemed to collude with taxi drivers to inflate tour rates. The location was good, not right in the center but within a 20-minute walk to restaurants and attractions. Dining was satisfactory with a variety of selections to choose from.
Rooms
7.0
The rooms were clean, and the A/C worked well.
Service
6.0
The service was courteous overall, but some staff members had questionable practices.
Location
8.5
The hotel is conveniently located within walking distance to restaurants and main roads.
Dining
8.0
The dining experience had a wide variety of selections.
Facilities
8.0
The facilities met my needs during my stay.
Danny
United States,
November
2023
6.0/10
My stay at the hotel was a mixed experience. The rooms, while clean, are a bit tired, but still spacious and well-decorated. The service was a letdown due to uncooperative staff regarding early check-in. The location, though not in the center, is still pretty good, offering easy access to various amenities. The dining was a disappointment, not meeting the expected standards of a 5-star hotel.
Rooms
7.0
The rooms, while a little tired, were clean and the décor was appreciated.
Service
5.0
The staff were not as accommodating as expected, especially regarding early check-in.
Location
8.0
The location, though not in the center, offers good access to amenities.
Dining
5.0
The dining experience was a letdown for a supposedly 5-star hotel.
Facilities
5.0
James
United Kingdom,
October
2023
8.6/10
My stay at the hotel was fantastic! The rooms are spacious and clean, offering a lovely view of the mountains. The breakfast selection was excellent, and the staff was very friendly. I appreciated the small note on the next day's temperature—it's the little things that count. However, the location, while not exactly in the centre, was still convenient with good access to nearby restaurants and main roads.
Rooms
9.0
The rooms were spacious and clean with a nice view of the mountains.
Service
9.0
The service was exceptional, from booking taxi rides to various amenities like room service and laundry.
Location
8.0
The location, while not exactly in the centre, offers easy access to restaurants and main roads.
Dining
9.0
The food selection was amazing with more choices than one can imagine.
Facilities
8.0
The hotel offers a range of facilities like a bar-restaurant, secured car park, and 24-hour service, ensuring a comfortable stay.
Bobby
United States,
September
2023
7.0/10
Staying at this hotel was a mixed experience. The rooms were a bit tired, but cozy and comfortable. It was quiet, which was a plus. The staff was generally helpful and attentive, though some issues with taxi drivers impacted the overall service quality. The location was good, not in the center but close enough to walk to restaurants and attractions. The dining experience offered good food selection overall. The facilities were decent but nothing extraordinary.
Rooms
7.0
The rooms, although a little tired, were cozy and comfortable.
Service
6.0
The staff, while generally attentive, had some issues with taxi drivers impacting the service quality.
Location
8.0
The location was good, within walking distance to restaurants and main roads.
Dining
7.0
The dining experience offered good food selection overall.
Facilities
7.0
The facilities were decent but nothing extraordinary.
Jack
United Kingdom,
July
2023
8.0/10
I had a pleasant stay at this hotel, with well-serviced rooms but slightly dated bathrooms. The service was exceptional, with attentive and friendly staff. The location was convenient, close to restaurants and main roads. The dining experience was varied but didn't fully meet 5-star expectations. Overall, a good value for the services offered.
Rooms
8.0
The rooms were well serviced but the bathrooms seemed a bit dated, especially the showers.
Service
9.0
The staff, from business center to room service, were really well trained, very attentive, and friendly.
Location
8.0
The hotel is conveniently located within walking distance to restaurants and close to main roads.
Dining
7.0
The dining experience offered a nice variety but fell short of 5-star expectations.
Facilities
8.0
The facilities provided were in line with Intercontinental standards.
Gilbert
United Kingdom,
July
2023
7.2/10
The hotel offers a mixed experience with clean and pleasant rooms but falls short of some expectations. Despite friendly staff, some service issues impacted my stay. The location is convenient, although not at the center, and some dining experiences were exceptional while others were disappointing.
Rooms
7.0
The rooms from the 1st to the 6th floor smelled clean and pleasant, meeting Intercontinental WW standards.
Service
6.0
The staff were all friendly and pleasant, but there were issues with cooperation when checking in early even for a fee.
Location
8.0
The location is not at the center but is only a 20-minute walk to key attractions. The concierge team provided excellent recommendations.
Dining
8.0
Facilities
7.0
The facilities were decent but could use some improvement.
Convenient Location
Room Service
Tom
United States,
July
2023
6.4/10
I had a mix of experiences at the hotel. The rooms were large and finely decorated, offering a nice view, something I appreciated given my previous stays at plainer hotels this year. The service was top-notch from the front desk to the restaurant staff, though there were issues with early check-in despite willingness to pay. The location, not exactly in the center but a short walk to key spots, was satisfactory. Dining options fell short of expectations, with poor quality despite being a reputed 5-star establishment.
Rooms
8.0
The rooms were large and finely decorated with a nice view.
Service
7.0
The staff were great overall, with minor issues during check-in.
Location
7.0
The location was convenient, though not in the center.
Dining
5.0
The dining experience was below standard for a hotel of this caliber.
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